At the Couchz store, we accept all major credit cards and payments made via Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay, Shop Pay, Apple Pay, and Google Pay.
When you place an order on our site, your card is debited in GBP immediately and not at the time of dispatch.
If you wish to obtain a refund, this can be done by contacting us, you have 24 hours after ordering to do so.
A refund takes 3-5 business days to return to your account.
Payment must be made in full before shipment.
We currently accept Shopify payments.
Secure Sockets Layer (128-bit SSL Security) https://couchz.co.uk/ uses Secure Sockets Layer (SSL) technology to provide you with the safest and most secure shopping experience possible. SSL technology enables the encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All forms on our site are secured with SSL technology so that your personal information remains safe and out of reach of malicious people.
PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and information. Defined by the Payment Card Industry Security Standards Council, created controls around Mastercard data for Mastercard fraud through its exposure.
We take your online security very seriously and have invested a lot of time and money to certify our solution as PCI compliant. From annual on-site assessments validating compliance to ongoing risk management, we work very hard to keep our platform secure.
Your Payment Information
Your Mastercard number is not accessible to us. When your purchase is complete, we only see your billing information, shipping information, order details and therefore the last 4 digits of your Mastercard.
Thank you for buying with confidence!